You have social media all to yourself, so take advantage of its unlimited capabilities. Make sure to keep your business and customers up to date by sharing information with them through your website, social media pages, email, and any other connection you use. You should make sure to add information that clearly indicates your periods of availability, your hours or the measures you take to secure your premises or your products.

Now that your customers have an update on your business, don't stay in the dark. They will want to know more and you should be available to answer. Let customers know they can call. Message, email or instant message with questions. You may consider creating an FAQ on your website with answers to frequently asked questions. It can help you save a lot of time.

Keep updating the scene. Continue your business from home and gain even more customers by posting content that can add value to viewers. We know the business casual period is suspended right now, however, you can try posting «How-To» content about things related to your business. Nowadays, people are more inclined towards their devices than ever.